Whether B&h Photo Video doesn't fit your budget, lacks features you need, or you simply want to explore options — here are 10 photography & media alternatives worth considering for your small business.
Quick Comparison
| Store | Rating | Coupons | Top Strengths | |
|---|---|---|---|---|
B&h Photo Video
Current
|
4.9/5 | 7 | Ease of Use 10/10 Product Selection 9/10 | View |
Musiciansfriend
|
4.0/5 | 5 | Customer Service 9/10 | View |
Zno
|
2.2/5 | 5 | View | |
Proaudiostar
|
3.9/5 | 4 | Pricing and Value 8/10 | View |
Keh
|
4.6/5 | 4 | Product Condition & Grading Accuracy 9/10 Shipping & Packaging 7/10 | View |
Printique
|
4.7/5 | 3 | Product Quality 10/10 Customer Service 9/10 | View |
Focus Camera
|
3.4/5 | 2 | Shipping & Delivery 8/10 Pricing & Value 8/10 | View |
Gopro
|
1.5/5 | 2 | View | |
Smallrig
|
3.9/5 | 1 | Product Quality & Design 8/10 | View |
Dji Store
|
2.4/5 | 1 | View | |
Kate Backdrop
|
4.4/5 | 0 | Product Quality 9/10 Customer Service 8/10 | View |
Detailed Comparison
Musiciansfriend
Musiciansfriend receives generally positive feedback, particularly for its helpful gear advisors and customer service. However, some customers report issues with receiving used or damaged items, and website functionality.
Strengths
- Helpful and knowledgeable gear advisors provide personalized assistance.
- Wide selection of musical instruments and equipment.
- Company is responsive in resolving issues.
Weaknesses
- Receiving used or damaged items when purchased as new.
- Issues with shipping and delivery, including damaged packaging and delays.
- Website usability issues, such as problems completing orders.
Zno
Zno (zno.com) receives mixed reviews, with many customers praising the quality and value of their photo products, particularly albums and posters, while others report issues with customer service, print quality consistency, and website usability.
Strengths
- Affordable pricing, especially with sales and promotions
- Good quality photo books and albums for the price
- Fast shipping, even internationally
Weaknesses
- Inconsistent print quality, including blurry images and color inaccuracies
- Poor customer service, with reports of rudeness and unhelpfulness
- Shipping delays and lost packages
Proaudiostar
ProAudioStar is an online retailer specializing in musical instruments and audio equipment. While customers frequently praise their pricing and product selection, experiences are inconsistent, with recurring complaints about shipping, returns, and customer service responsiveness.
Strengths
- Competitive pricing, often offering the best deals available
- Fast shipping for many customers
- Wide selection of musical instruments and audio equipment
Weaknesses
- Inconsistent customer service and responsiveness
- Issues with shipping, including damaged packaging and missing items
- Difficult and lengthy return process with unexpected fees
Keh
KEH is a popular online retailer for buying, selling, and trading used camera gear. Customers consistently praise the accuracy of KEH's condition ratings and the quality of their products, though some report issues with trade-in quotes and shipping times.
Strengths
- Accurate condition ratings and reliable grading system
- Wide selection of used camera equipment
- Competitive pricing and good value for used gear
Weaknesses
- Trade-in quotes can be significantly lower than initial estimates
- Occasional slow shipping times
- Lack of shipping updates
Printique
Printique receives overwhelmingly positive reviews for its high-quality prints and excellent customer service. Customers consistently praise the company's attention to detail and the durability of their products, making it a popular choice for preserving precious memories.
Strengths
- Exceptional print quality with accurate colors and sharp details
- Responsive and helpful customer service
- Careful packaging ensures prints arrive undamaged
Weaknesses
- Occasional shipping delays
- Some customers experienced issues with color accuracy or overexposure
- AI can negatively impact image quality
Focus Camera
Focus Camera garners mixed feedback, with customers praising competitive pricing and fast shipping, but also reporting issues with order accuracy and customer service responsiveness. While some find Focus Camera a reliable source for camera equipment and other electronics, others express concerns about potentially misleading listings and difficult return processes.
Strengths
- Fast shipping and delivery
- Competitive pricing and great deals
- Good product selection
Weaknesses
- Inconsistent customer service and slow response times
- Order accuracy issues (incorrect or incomplete items)
- Misleading product descriptions or listings
Gopro
GoPro receives mixed feedback, with many customers praising the camera's video quality and features, but a significant number report issues with customer service, product reliability, and subscription management. While the camera itself is often lauded, these negative experiences contribute to a low overall Trustpilot rating.
Strengths
- High-quality video and image capture
- Effective image stabilization
- Quick resolution of issues in some cases
Weaknesses
- Poor customer service with unresolved issues
- Unreliable product performance, including freezing and overheating
- Subscription issues, including unauthorized charges and cancellation problems
Smallrig
SmallRig receives mixed reviews, with customers frequently praising the quality and design of their camera accessories, but also citing issues with shipping, unexpected customs fees, and occasional product defects. While many appreciate the value for money, potential buyers should be aware of potential drawbacks when ordering directly from SmallRig's website.
Strengths
- High-quality and well-designed products
- Good value for the money
- Wide range of products and accessories
Weaknesses
- Inconsistent shipping and delivery experiences
- Unexpected customs duties and tax charges
- Occasional product defects and quality control issues
Dji Store
DJI Store receives mixed feedback, with many customers praising the quality and innovation of DJI products, while others report significant issues with customer service and product reliability. While some customers have had positive experiences with repairs and replacements, a substantial number express frustration with warranty claims, shipping issues, and unresponsive support.
Strengths
- Efficient and quick repair service for some customers
- Helpful and patient technical support staff
- DJI Care Refresh provides replacements for damaged drones
Weaknesses
- Unresponsive and unhelpful customer service
- Warranty claims frequently denied for questionable reasons
- Products malfunction or fail shortly after purchase
Kate Backdrop
Kate Backdrop receives overwhelmingly positive feedback regarding their backdrop quality and customer service. While some customers experienced issues with shipping and returns, the majority are satisfied with the vibrant colors, durable materials, and helpful support staff.
Strengths
- High-quality backdrops with vibrant colors and realistic imaging
- Excellent and responsive customer service
- Durable and wrinkle-resistant materials
Weaknesses
- Inconsistent shipping times and reliability
- Difficulties with returns and refunds
- Occasional color inaccuracies compared to website images
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